Boarding passPM 101
PassengerPRATEEK MEHTA
DateApr 2026
Gate01
Plan Karo Chalo
DestinationGroup Trip Coordination Tool
CrewIndividual Sprint
StatusLIVE
DeparturesCase study 01 of 07
DestinationGroup Trip Coordination Tool

Dates never align, destination debates go in circles, and one organiser carries all of it. Booking tools arrive too late: the gap is between "let's go somewhere" and "everything's booked."
I assumed itinerary building was the pain. It wasn't. Date alignment was the #1 friction for 80%+ of respondents, and 35% of dead trips died on dates alone.
The group moves through dates, budget, destination and commitment on one shared dashboard. Members never download anything.
Four feature categories were cut on research grounds: expense splitting, booking, in-app chat and AI recommendations.